Frequently Asked Questions

IS THERE A MINIMUM ORDER AMOUNT?

Yes. Every order has a minimum of $1000.

WHAT HOURS ARE THE SALES TEAM AVAILABLE?

Sales team is available Monday - Friday, from 8:00 am - 6:00 pm MST. Reach out to sales@thehydrojug.com or 801-845-2567 for quotes and additional information.

WHICH HYDROJUGS ARE LASER-ETCH COMPATIBLE?

Currently all of our Traveler and Sport products as available to etch.

CAN WE RECEIVE A SAMPLE ETCH?

Samples will be determined by order base.

DO YOU SHIP TO MULTIPLE ADDRESSES?

Shipping is included for one domestic location. Depending on order size, orders ship via UPS Ground or freight.

CAN I MAKE CHANGES TO MY ORDER AND OR CANCEL?

All sales are final. Once the order is approved, processed, and shipped no other changes can be made.